Refund and Returns Policy

At Vital Med Tek, we understand that your satisfaction is paramount. If, for any reason, you are not completely satisfied with your purchase, we offer a hassle-free return policy to ensure your peace of mind.

Terms and Conditions:

1. Time Frame: You may return your purchase within 30 days from the delivery date.

2. Condition of the Item: The item must be in its original condition, unused, and in its original packaging to be eligible for a return.

3. Return Process: Don’t hesitate to get in touch with our customer service team to initiate a return. They will guide you through the return process and provide you with a return authorization.

4. Return Shipping: The cost of return shipping is the responsibility of the customer unless the return is due to an error on our part or a defective product.

5. Refund Processing: Once we receive the returned item and verify its condition, we will process the refund to your original payment method.

Warranty:

At Vital Med Tek, we stand behind the quality of our products. We offer a warranty period of 30 days from the date of purchase to ensure that you have peace of mind regarding the performance and reliability of your medical equipment.

Warranty Coverage:

1. Coverage Period: The warranty covers a period of 30 days from the date of purchase.

2. Defective Items: If your item is found to be defective within the warranty period, we will repair or replace it at no additional cost.

3. Exclusions: The warranty does not cover damage resulting from misuse, accidents, or unauthorized repairs.

4. Warranty Claim: To make a warranty claim, please contact our customer service team. They will guide you through the warranty process and assist you with the necessary steps.

At Vital Med Tek, we are committed to ensuring your satisfaction and providing reliable products. If you have any questions about our return policy or warranty, feel free to reach out to our customer service team for assistance.